Offering add-on services in online booking portals enhances the guest experience, increases revenue, and gives hotels a competitive edge. Guests appreciate extra conveniences, making their stay more enjoyable while allowing hotels to maximize per-booking earnings.
Why Add-On Services Matter?
- Increases Revenue: Upselling extras like airport transfers, breakfast, or spa treatments boosts earnings.
- Enhances Guest Experience: Customizable add-ons cater to different guest needs.
- Gives a Competitive Edge: Unique services set your hotel apart from competitors.
- Encourages Direct Bookings: Exclusive perks can drive more direct reservations.
Key Factors to Consider
- Offer Relevant Services: Provide options like meal plans, guided tours, or early check-in.
- Ensure Easy Booking: Guests should be able to select add-ons seamlessly.
- Highlight Value: Clearly explain the benefits of each service.
- Price Smartly: Keep pricing competitive and attractive.
Hygiene Factors to Maintain
- Regularly update add-ons based on guest demand.
- Ensure service availability to avoid cancellations.
- Maintain consistent pricing across all platforms.
Properly set add-on services enhance guest satisfaction, boost revenue, and improve overall hotel appeal, making them a must-have for hoteliers.